Privacy Policy
Travelling Birdies Pty Ltd
ABN: 93 701 298 679
ACN: 701 298 679
Website: www.travellingbirdies.com.au
Contact: admin@travellingbirdies.com.au
Last updated: 11 October 2026
1. Our Commitment to Your Privacy
At Travelling Birdies, we believe wonderful adventures begin with trust.
Travelling Birdies Pty Ltd (“Travelling Birdies”, “we”, “us” or “our”) respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, join our Founding Birdies community, enquire about our golf and travel experiences, subscribe to our communications or otherwise interact with us.
We aim to handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to our business.
2. Information We Collect
Depending on how you interact with Travelling Birdies, we may collect:
Your first and last name
Email address and telephone number
City, suburb or general location
Preferred travel destinations and dates
Information about your travelling group and preferred experiences
Details you voluntarily provide in enquiries, applications or correspondence
Your preferences for receiving marketing communications
Technical information such as your IP address, browser type, device information and website usage data
When you apply to become a Founding Birdie, we may also collect information you choose to share about your interests, experiences and what friendship on the fairway means to you.
We ask that you avoid including sensitive personal information in general enquiry forms unless it is necessary and we have specifically requested it.
3. How We Collect Information
We collect personal information when you:
Submit a Plan Your Escape enquiry
Apply to join our Founding Birdies community
Subscribe to our newsletter or marketing updates
Contact us by email or through another communication channel
Communicate with us about a potential golf or travel experience
Browse or interact with our website
We may also collect information automatically through website technologies such as cookies, security tools and, when enabled, analytics services.
4. How We Use Your Information
We may use your personal information to:
Respond to enquiries and communicate with you
Understand your travel interests and preferences
Discuss, develop and provide personalised golf and travel proposals
Process Founding Birdies applications and administer our community
Send information relevant to your enquiries or participation
Send newsletters, destination inspiration, special offers and promotional communications where we have the appropriate consent or other lawful basis
Improve our website, services and customer experience
Maintain business records and protect the security of our systems
Meet applicable legal and regulatory obligations
Submitting an enquiry or applying to join our community does not, by itself, mean you have agreed to receive promotional emails.
5. Marketing Communications
We love sharing destination inspiration, golf getaway ideas and news from the Travelling Birdies community.
Where you choose to receive marketing communications, we may send you newsletters, new journey announcements, special offers, invitations and other relevant updates.
You can withdraw your consent at any time by using the unsubscribe link in our marketing emails or by contacting admin@travellingbirdies.com.au.
We will process unsubscribe requests in accordance with applicable Australian law.
Opting out of marketing does not prevent us from contacting you about an enquiry, application or service you have requested, where that communication is otherwise permitted by law.
6. How We Store and Manage Information
We use a combination of website, business management and communication systems to manage information securely.
These currently include:
WordPress and Elementor: To operate our website and collect form submissions
Airtable: To manage enquiries, community information and business records
Make.com: To securely transfer information between connected systems
Mailchimp: To manage email subscriptions and marketing communications
We may also use email, website hosting and other business service providers as reasonably necessary to operate Travelling Birdies.
We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.
However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
7. Sharing Your Information
We do not sell your personal information.
We may disclose information to trusted service providers who assist us with website hosting, enquiry management, email communications, business administration and technology services.
Where necessary to respond to a travel enquiry or arrange services, we may also share relevant information with accommodation providers, golf courses, transport operators, tour operators or other travel suppliers.
We will limit such sharing to information reasonably necessary for the relevant purpose and will provide further information or seek consent where required.
We may also disclose information where required or authorised by law.
8. Overseas Storage and Processing
Some of the third-party platforms and service providers we use operate internationally.
As a result, personal information may be stored, accessed or processed outside Australia, depending on the service provider and the configuration of our systems.
We take reasonable steps, where required by applicable law, to ensure overseas handling of personal information is subject to appropriate privacy protections.
Further details about relevant overseas locations can be requested by contacting us.
9. Cookies, Analytics and Website Tracking
Our website may use cookies and similar technologies to support website functionality, security and visitor experience.
Cookies are small files that websites may store on your device.
We may also introduce analytics and advertising technologies, including:
Google Analytics: To help us understand website traffic, visitor interactions and the performance of our content
Meta Pixel: To help us measure advertising performance and, where permitted, deliver more relevant advertising on Meta platforms such as Facebook and Instagram
These analytics and advertising tools are not currently active on our website. If introduced, we will update our disclosures and implement any additional privacy or consent measures required by applicable law.
You can manage certain cookies through your browser settings. Additional tracking preferences or opt-out options may be provided when relevant technologies are enabled.
10. Links and Embedded Content
Our website may contain links to external websites or embedded content such as videos, maps or social media content.
External services may collect information about your interactions with their content according to their own privacy policies.
We encourage you to review the privacy practices of third-party websites before providing personal information.
11. How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, managing community participation, providing requested services, maintaining business records and meeting legal obligations.
When information is no longer required, we will take reasonable steps to securely delete or de-identify it, subject to applicable legal and recordkeeping requirements.
If you unsubscribe from marketing, we may retain limited information necessary to record and respect your preference not to receive further promotional communications.
12. Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.
You may also request that we delete personal information that is no longer required, subject to any applicable legal or operational retention obligations.
To make a request, please email:
admin@travellingbirdies.com.au
We may need to verify your identity before responding to certain requests.
13. Privacy Questions and Complaints
If you have a question or concern about how Travelling Birdies handles personal information, please contact us at:
admin@travellingbirdies.com.au
Please provide enough detail for us to understand and investigate your concern.
We will review your enquiry or complaint and respond within a reasonable timeframe.
Where applicable, if you are dissatisfied with our response, you may be entitled to raise your concern with the Office of the Australian Information Commissioner (OAIC).
Website: www.oaic.gov.au
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or legal obligations.
The latest version will be published on our website, with the date of the most recent update displayed above.
We encourage you to review this page periodically.
15. Contact Us
For privacy-related questions, requests or concerns, please contact:
Travelling Birdies Pty Ltd
ABN: 93 701 298 679
ACN: 701 298 679
Email: admin@travellingbirdies.com.au
Website: www.travellingbirdies.com.au
Phone: +61 422 389 329
Where Friendship Meets the Fairway.